Frequently asked questions about booking through

What is a process for booking hotel rooms through
Booking of hotels on is conducted on direct booking basis, i.e. your booking request is sent directly to the hotel’s booking department, and they will contact you to confirm your booking and/or discuss the details.
Does charge a booking fee? does not charge a booking fee for booking of hotels, tours, etc. Your booking request is sent directly to a hotel or a tour operator, and the booking conditions might be different in each of them.
Do I need to create an account on, in order to book a hotel?
No, there is no need to create an account, if you wish to book accommodation or a tour.
I booked an accommodation (a tour), but I wish to change the booking dates. What shall I do?
Please send us an e-mail to with the correct dates and we will contact the hotel (tour operator) to ask them to change the dates booked. Then we will send you a confirmation.
I sent a booking request through, but have not received a confirmation yet. What shall I do?
In case, if you do not receive a booking confirmation in a short period of time, please send us an e-mail or use a link in the automatic e-mail received from us after booking, in order to send a copy your booking request.

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